FAQs

Let's Talk CBD!

What is CBD?

CBD, or cannabidiol, is a compound that naturally occurs and is found in the cannabis plant. It is one of over 100 substances found in the hemp plant and usually constitutes over 40% of the plant. People often refer to CBD as hemp derived CBD oil, full spectrum hemp extract or cannabis oil.

What is the difference between Hemp and CBD?

Hemp and CBD differ in the part of the plant they are derived from. Hemp is from the seeds, and CBD is extracted from the entire plant, including the plant flowers and leaves. Hemp is used as a protein supplement for lotions and soaps. CBD, because it is derived from the entire plant and rich in nutrients, is used for medicinal purposes including pain and inflammation.

How does CBD work?

CBD works by interacting with a network of cell receptors in your body called the endocannabinoid system. Cannabis contains unique compounds which interact with this system.

What is the endocannabinoid system?

The endocannabinoid system is a network of cell receptors located throughout your body that help your body maintain homeostasis. The hemp plant has valuable nutrients that interact with these receptors and help balance your body with things like memory, mood, immune function, sleep, stress and pain.

What is full spectrum or whole plant CBD?

Full spectrum hemp contains a number of cannabinoids, terpenes and flavonoids to interact most effectively with your endocannabinoid system. When people use the term full spectrum, it means the CBD includes CBN, CBG, THCV and all other cannabinoids to provide more holistic and effective benefits to your body. This type of CBD also contains trace amounts of THC, which is less than .3% and legal on a federal level.

What are terpenes?

Terpenes are quickly evaporating molecules that give off distinct aromas. They can also affect your mood in a positive way and are known to help relieve stress. Our CBD products contain naturally occurring terpenes.

What are flavonoids?

What are flavonoids? Flavonoids are plant compounds which are powerful antioxidants with anti-inflammatory and immune system benefits. Our CBD products contain naturally occurring flavonoids.

What is the entourage effect?

The entourage effect happens as a result of using full spectrum hemp oil and occurs when all of the cannabinoids, flavonoids, terpenes and other compounds in full spectrum hemp oil create a synergistic effect on your body.

Do full spectrum CBD products make you high?

This is probably the most common misconception about CBD. While full spectrum products contain trace amounts of THC (up to .3%), it is such a minimal amount it will NOT make you high. It may however trigger a positive drug test, so you should always use caution when taking any full spectrum products.

How much CBD should I take & what's the right strength for me?

All our products have dosage details included in them, however we recommend starting with the suggested dosage and increasing as needed. Everyone is different in the way their body interacts with CBD, and everyone’s metabolism varies.

How long does it take to feel the benefits of ChillSphere's CBD products?

As is always the case when starting a new vitamin or supplement regime, the results depend and vary from person to person. Most people start to see a benefit within a couple of weeks, however some see benefits right away. Results are cumulative and oftentimes very subtle at first though, so be patient and consistent. Investing in your long-term wellness takes time and diligence.

Let's Talk ChillSphere Products!

Where are ChillSphere's products sourced from?

Our raw materials are sourced from Kentucky, Colorado & Oregon and 100% made in the USA.

What is the company mission at ChillSphere?

We’re committed to helping improve the devastating opioid epidemic which is why we are planning to donate a portion of ChillSphere’s profits to drug rehab centers and related efforts. We firmly believe that companies should give back to their communities and are excited to share the progress of ChillSphere in a way that also improves other’s quality of life.

Do ChillSphere's products contain THC?

Our full spectrum hemp products do contain very trace amounts of THC, but less than .3%. These products will not make you high and are legal on a federal level. We have several THC free products, if you are concerned about this issue.

Will I fail a drug test with ChillSphere's full spectrum products?

Even though our products contain trace amounts of THC, or less than .3%, just like eating poppy seeds can potentially trigger a positive drug test for opioids, it is possible that our full spectrum products may trigger a positive reading on a drug test, so you should always exercise caution and use our THC free products if you’re routinely drug tested.

What kind of lab tests do you run on your products?

All our products are tested from a third party lab and details are provided on our website.

How shall I store ChillSphere's products?

Our products do not need to be refrigerated, however we do recommend a dry, cool place such as a medicine cabinet or pantry.

Do your full spectrum CBD products expire?

While we don’t have a formal expiration date on our products, if stored properly they will last for at least a couple of years – longer than it will take to finish them.

Does ChillSphere have an affiliate program?

We don’t currently have an affiliate program, however please reach out to us at support@chillspherelabs.com if you’re interested in promoting our products.

Let's Talk Orders

What methods of payments do you accept?

We accept most major credit cards including VISA, Mastercard & American Express.

What is your return policy?

We take your customer satisfaction very seriously and want you to love our products! ChillSphere offers full refunds for any products purchased within the last 30 days. Once we receive your return, please allow us between 7-10 business days to process it. After initiating the refund, it may take an additional 3-7 business days to post back to your payment source. Please contact us at support@chillspherelabs.com with any questions or issues and refer to the Return Policy link at the bottom of our site for more details.

How long will it take to receive my order?

After we receive your order, it generally takes 2-5 business days to process + shipping time. Shipping times vary but usually add another 2-5 business days after the order is processed.

Do you ship internationally?

We don’t ship internationally at this time, however we hope to be able to do so in the future. Please contact us at support@chillspherelabs.com with the country outside of the U.S. you reside in, and we will keep track of our most requested countries.

My question wasn't answered in anything above?

Contact us at support@chillspherelabs.com